We recommend that you arrive at least 15 minutes prior to your first scheduled appointment. This will allow ample time to fill out our a client profile necessary to tailor our treatments to your personal needs, and to relax before beginning your services.
Scheduled treatments are reserved especially for you. We require 24-hour advance notice in order to cancel any service with no charge. If your appointment is not canceled within this notification period, your appointment is considered confirmed. Any changes or cancellations made within 3 hours of appointment time will be charged $20. No-showed appointments will be charged 50% of the retail price of the service. Because of this policy, a valid credit card number is required at time of booking any service 1hr or longer. This policy also applies to our gift card and certificate holders.
All spa appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals may not be afforded an extension of scheduled treatments.